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Hawaii Business Magazine: Virtual Interview on COVID-19: Laura Smith, President & CEO, Goodwill Hawaii

How are you coping amid COVID-19 crisis?

As a nonprofit organization with a social enterprise model, we are in the unique situation of having to deal with the impacts of the COVID-19 crisis on both sides of the spectrum. On the one hand, we’ve had to temporarily close our stores and donation centers statewide in response to the government’s stay-at-home orders to flatten the curve. Like so many other businesses, the closures have had and will continue to have wide-ranging impacts on our organization, especially our employees. We are doing all we can to support affected employees through this unprecedented situation. On the other hand, our mission to help local people facing employment challenges continues to carry on, especially in this time of critical need. Many of our employment programs remain open and are experiencing an increase in participant volume as we provide assistance to those who’ve been recently furloughed or laid off.

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