FAQs

SHOPPING

Do Goodwill stores offer any discounts?

On Tuesdays, Goodwill offers a 20% Senior Discount* to customers 60 years of age or older. To qualify for the Senior Discount, please present a valid picture ID.

A 20% Military Discount* is offered to the men and women of the Armed Forces and their families on Wednesdays (also on the 1st and 15th of the month at the Wahiawa Store). Military personnel should present a valid military ID.

Students can receive a 20% Student Discount* every Sunday with a valid student ID.

* Discount applies to regularly-priced items and cannot be combined with other discount programs.

Do your stores accept donations?

Yes. All of our retail stores accept donations during business hours.

Where does the money go?

More than 90-cents of every dollar generated from the sale of donated items directly supports Goodwill’s mission of helping people find jobs to reach their full potential.

DONATING

Can I include Goodwill in my will?

Yes. Goodwill accepts bequests, gifts of real estate or personal property or being named as a life insurance beneficiary.

How do I make a cash donation to Goodwill?

You may mail a check or money order payable to Goodwill Industries of Hawaii to:

Goodwill Industries of Hawaii, Inc.
2610 Kilihau Street
Honolulu, HI 96819

What happened to the donations Goodwill can’t use or sell?

Goodwill makes every effort to sell donated merchandise we receive at affordable prices in our retail stores. Merchandise that doesn’t sell in our stores is sent to the Goodwill Surplus Store, which offers “last stop” merchandise at low prices. Items that we cannot sell are processed through our recycling/salvage system. In the year of 2011-2012 Goodwill helped to keep 12.5 million pounds of items out of Hawaii’s landfills.

Goodwill is the original recycler…saving the earth one donation at a time.

Will you pick up my donations?

Goodwill does not have a home pickup service. Check our list of conveniently located donation centers to find a location near you.

Do I get a tax-deductible receipt for my donations?

Yes. Whenever you donate to Goodwill you will receive a receipt acknowledging the date that Goodwill received your donation.

Please check out the General IRS Guidelines for more information.

Does Goodwill accept car or boat donation?

Goodwill partners with Kokua in Kind to receive car or boat donations. You can reach Kokua in Kind by calling (808) 834-6603. Please let them know you would like to designate the proceeds of your donation to Goodwill Industries of Hawaii.

How do I know if Goodwill cannot use something?

Some items cost more to transport, repair or refurbish than they can be sold for in our stores. Other items are not recyclable, contain hazardous materials or present potential liability issues. For these reasons, Goodwill cannot use the following types of items: any item recalled by the Consumer Product Safety Commission, hazardous materials, auto parts (including tires), baby furniture and other baby-related items, beds and mattress, major appliances, firearms and weapons. Click here for a complete list of acceptable items.

What items can I donate?

In general, we accept items that are clean and in saleable condition. As a guideline, think of it as something you would give to a friend.

Some of the items Goodwill needs most include clothing, accessories, shoes and boots, kitchen and household items, linens, books, collectibles and small appliances and electronic equipment. There are exceptions regarding certain items. Click here for a complete list of acceptable items.

What happens to my donations?

Donations to Goodwill are re-sold in our retail stores. Revenues from our stores fund our programs that help people with disadvantages find jobs and reach their full potential.

EMPLOYMENT

Can I apply elsewhere other than online?

Yes. You can apply in person at any Goodwill store, or at the administrative offices on Oahu at 2610 Kilihau Street, in Mapunapuna.

Should I call HR to follow up on my application?

Only if you do not receive a confirmation email and want to make sure we’ve received your submission.

Can I apply more than once?

Yes. You are welcome to reapply for the same position after 6 months from your original application. If you wish to apply, for a new or different position, you may apply immediately.

What is the turnaround time for my application, once submitted?

Candidates will receive a confirmation email within 24 hours. If you are selected to proceed in the hiring process, you will hear back from an HR representative within 1-2 weeks.

Can I apply without stating which position I am interested in?

No. To be considered for employment, you must indicate specific position(s) of interest. Be sure to use the exact title of the position posted to avoid confusion.

Check our current job openings.

MISSION

What is Goodwill’s mission?

Helping people with employment barriers to reach their full potential and become self-sufficient.

How did Goodwill achieve its mission last year?

Click here on Annual Report to find out about Goodwill Hawaii’s achievements.

How do I hire a Goodwill program graduate?

Employers interested in hiring Goodwill program graduates can contact SEE Hawaii Work, a statewide subsidized work program, at (808) 792-8551, or through our individual employment programs by calling (808) 836-WORK (9675).

How much does it cost to enroll in one of Goodwill’s programs?

All of our services are free of charge.

What types of mission services does Goodwill provide?

Goodwill provides employment training and job placement for people with a variety of disadvantages, including individuals who are; dependent on public assistance or are re-entering the workforce, adults with disabilities, at-risk youth who have dropped out of school, individuals transitioning into post incarceration, Pacific Islander immigrants and other people who need assistance in achieving their goals of successful employment.

COMMERCIAL SERVICES

What services does Goodwill offer for commercial businesses?

Our contract services include secure document destruction, custodial services, streetscape maintenance, supplying protective painter’s hoods and boot coverings, and more.

Click here to find out more.